Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts

Tuesday, 8 November 2011

Crowdsourcing - devaluing an industry?


My wife has just had a very expensive trip to the dentist for a new dental crown.  In fact, the cost was far higher than we’d expected, but you have to pay the price for good dentistry don’t you?  While sat in the dentist’s waiting room, ignoring the random pile of two-year old magazines, I couldn’t help thinking that this ethos of getting what you pay for doesn’t always extend to the world of design.

In the good old days, if you wanted a logo designing, you would go to a reputable marketing or design agency, and you would be quoted for a new logo created by an experienced designer.  You could be confident that the professional designer would do a great job – quite like the highly trained (and highly paid!) dentist.

But back in the real world, the internet plays a massive part in finding suppliers; and there are adverts all over the internet promising logos and design work via crowdsourcing websites for a ridiculously small cost – sometimes even for free.  It sounds like a no-brainer right?  Wrong!!! 

Crowdsourcing sites – of which there are many – allow you to put your job out to tender.  You can get designers (and non-designers) from all over the world all competing for work and it seems projects are generally won on cost. 

The benefits are for the individual designers – it’s a great way of generating plenty of quick work.  However chances are your logo will be identical to hundreds if not thousands of others, and I’d be very surprised if you were happy with the result.

An experienced designer will take the time to get a thorough brief from you, and to get an in-depth understanding of your brand and company culture.  He'll then research your industry, looking at what logos have been successful, what colours are common, and what ‘classic logos’ have been created. 

This will be backed up with a forensic knowledge of trends and experience of what works. Various ideas will be sketched out, far more that you will see at the presentation stage as different colour schemes and layouts are experimented with along the way.

It’s likely that the logo will need to be reproduced on cardboard boxes at a small size as well as on 10 foot banners.  The experienced designer will factor this in, to ensure it will reproduce as legibly and beautifully on a brown box as on the expensive but beautiful vellum paper which has been recommended for your letterheads.

You'll be given a choice of designs, including single/two- colour options which will keep the costs down for box printing – see, we’re thinking of your bottom line after all! The logo has been designed with you and your business in mind, and looks great. Happy days, you never know you may be sitting on a future design classic like Carolyn Davidson's Nike 'Swoosh' or Saul Bass' Kleenex logo.

With so much expertise going into the creation of a logo and other design work, crowdsourcing simply devalues the whole creative industry.  Yes, there are cheaper options – you can go online today and buy 250 business cards for £5. When they arrive in the post, they look and feel awful and chances are you'll see another card looking exactly the same. 

Remember, everything that you see and touch has been designed. Imagine if the task of designing the iPod hadn’t been entrusted to Jonathan Ive.  I’m sure it wouldn't be the design icon it is now.  There’s a man who knew exactly what he was doing, just like my wife's dentist.


Friday, 26 August 2011

Apple without Jobs…


What would the most visible technology brand in the world be without the most visible technology brand chief at the helm? Well, we’ll soon find out.


Steve Jobs handed in his letter of resignation to the Apple board on Wednesday and as news broke Apple shares dropped 7% as most tablet competitors went up by 3%. How could one man’s resignation have such a ripple effect upon such an enormous market?

With recognisable charisma to burn, Jobs has for some time been the only visible face of the firm for the wider public. For many, Steve Jobs is Apple and Apple is Steve Jobs. I wonder what effect the resignation of Jim Balsillie would have on the wider technology sector (feel free to look him up).

Steve Jobs has been a visionary for Apple but more importantly he has been their brand personality. In a consumer facing role he provided a touch point and a story for Apple which its customers related to. He humanised a company in a sector that is typically hard to humanise. I don’t know of any other brand that inspires such zeal and fervour for its products in the technology industry and the question now for Apple is how much of this was branding and how much of it is the actual product.

I have no doubt that Apple’s offering provides a value exchange that is often superior to its competitors and they will continue to be industry leaders for quite some time. But I am equally certain that the quality of the product is not what inspired Apple ‘groupies’ to eagerly wait outside a store opening in Covent Garden last year as if they were expecting the second coming. The frenzy on display was not rational behaviour – something I would have considered necessary when differentiating between technology products.

Whilst Steve Jobs is still the Chairman of Apple and will no doubt be involved in Apple’s direction over the future, with the abdication of his CEO roles, now to be taken up by Tim Cooper, I wonder to what extent Apple’s branding power has been weakened. Then again, I have no doubt that somewhere down the line Apple’s shares and branding will be boosted upon a return of the king.